Although everyone may agree on the desired future state, it always seems that "the devil is in the details." Those details often crop up when stakeholders confront the reality of having to change a cherished prerogative, "proven" process or long held belief to achieve the agreed upon future. Key stakeholders must understand "what's in it for them" to make that real or perceived sacrifice for a greater good. Getting to that level of understanding and commitment requires bringing clarity around the case for changing the acquisition process.

Stakeholders need to know what the change will require of them and how they will benefit from an acquisition process that produces superior outcomes more efficiently and effectively.

Clarifying the case for change starts with individual conversations to identify areas of agreement and narrow the differences. Synthesizing the results of these conversations yields a summary of thoughts on strategy as well as insights into undercurrents in the group dynamics. A facilitated strategy session further strengthens consensus around the vision for the future and starts people learning to work together rather than at odds.

Continued collaboration fosters trust and respect to increase willingness to share control of the future with others. That clarity of purpose enables the governance structure to set priorities, select strategies and allocate resources to achieve the shared objectives. Defining the way forward involves identifying barriers to success, prioritizing core strategic initiatives and key measures of success for that shared vision of the future.

The Balanced Scorecard (BSC) model provides a structured framework for strategically managing organizational activities and monitoring key organizational performance perspectives (customer, financial, internal processes, learning and growth) in the contexts of office, department, agency and Federal government considerations. The BSC provides an effective visual representation of core strategic objectives to ensure the program remains aligned with executing the agency strategy and achieving the agency mission.

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